Description
Relay is fundamentally reshaping how goods move in an online era. As Lead Data Analyst for the Network squad, you will own the analytical oversight across Relay's forecasting systems. This involves tracking model performance across demand forecasting, shift planning, dimensions, and BPP inclusion. You will work closely with various teams to understand where forecasts are working and where they're not.
Responsibilities
- Track forecast accuracy across all Network models: demand forecasts, shift planning forecasts, dimensions model, BPP inclusion models
- Surface model drift and performance issues before they impact operations
- Diagnose forecast errors by client, geography, day of week, and horizon, and quantify the CPP impact
- Build dashboards that make model performance transparent to the squad and stakeholders
- Set analytical direction for the Network squad: define what metrics matter, where to invest analytical effort
- Work with Data Scientists to build the business case for model improvements
- Monitor how capacity matches demand across Sortation, Middle Mile, Last Mile, and track shift release effectiveness
- Translate model performance into business impact that stakeholders can act on
Requirements
- At least 5 years of experience as a data analyst or similar role
- Fluent in SQL and experienced with dbt/BigQuery
- Experience building dashboards that are operationally critical
- Passion for forecasting and predictive modelling
- Ability to translate technical performance into business impact
- Comfortable challenging Data Scientists when models aren't performing, and working with them to improve
- Clear communication with operations teams
Benefits No specific benefits mentioned.
Company Culture
- Aim with Precision: Define problems clearly and measure impact meticulously
- Play to Win: Chase bold bets, tackle the hard stuff
- 1% Better Every Day: Believe in small, consistent improvements leading to exponential growth
- All In, All the Time: Show up and step up, take ownership
- People-Powered Greatness: Invest in teammates, give and receive feedback with care and candour
- Grow the Whole Pie: Seek out win-win solutions