AVP - Senior Systems Manager– Infrastructure Critical Services - IT

We are seeking a motivated and energetic Senior Systems Manager to join our Infrastructure Critical Services team at HKEX. Our team maintains first-in-class systems for trading, market data, and clearing in cash and derivative markets. We play a critical role in infrastructure support, including compute servers, storage, and backup of our mission-critical systems.

Responsibilities:

• Partner with application teams on IT solution configuration and review.
• Interact with internal and external parties on planning and execution.
• Play a key role in vendor management.
• Participate in incident and problem management, including impact assessment, troubleshooting, remediation, and prevention.
• Understand HKEX compliance and audit requirements and define operation workflows and procedures accordingly.
• Develop automation of server operations and compile standardized operation and technical documents.
• Collaborate with Cyber Security, Infrastructure Engineering, and Project teams to adopt modern technologies, such as multi-cloud and container orchestration, to enhance manageability.

Requirements:

• Degree in Computer Science, Information System, or IT-related disciplines.
• 10+ years of experience in IT infrastructure support, with at least 3 years at a management or supervisory level.
• Provide team management and leadership.
• Manage IT compliance, risks, and issues register.
• Manage production incidents and problems for critical infrastructure (compute, data storage, and protection).
• Extensive hands-on problem-solving experience.
• In-depth knowledge of Linux/Windows platforms, data storage and protection, or cloud-related solutions.
• Experience providing solutions as a subject matter expert (SME) and delivering high-quality outcomes.
• Ability to drive the team to improve as a whole.