Description
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
As a Target Security Specialist, you will play a crucial role in keeping our guests, team, and brand secure. Your responsibilities will include:
- Providing a welcoming and secure environment for our guests and team members
- Responding to and documenting security incidents in a timely manner
- Using intelligence-led tactics to prevent and resolve theft and fraud
- Conducting merchandise theft recoveries and providing theft apprehension support as needed
- Promoting a physical security culture throughout the store
- Collaborating with store leaders and public safety officials to build relationships and ensure a safe shopping experience
To succeed in this role, you should:
- Enjoy interacting and helping others
- Thrive in a fast-moving, highly active, and physically demanding environment
- Be open to working a flexible schedule with varying hours, days, or shifts
- Have excellent communication skills and be able to work independently and as part of a team
- Be able to lift up to 40 pounds and work in varying temperatures and humidity levels
We offer competitive benefits, including financial, education, and well-being programs. You can learn more about our benefits eligibility for this role by visiting our website.
Responsibilities:
- Create an Easy, Inspiring and Friendly guest experience
- Greet guests and initiate a warm, helpful interaction
- Help guests find what they need and resolve issues
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Promote a physical security culture for our team members and guests
- Respond to and accurately document security incidents
- Leverage de-escalation tactics and resources when responding to security incidents
- Conduct merchandise theft recoveries and provide theft apprehension support as needed
- Prevent theft and shortage at the front of store by performing merchandise receipt checks
- Submit appropriate documentation in the case management system for all incidents
- Understand and appropriately use Target's video surveillance system
- Demonstrate a culture of ethical conduct, safety, and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Requirements:
- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes