Seasonal Retail Sales Lead (Water Tower Place)

Squishable is looking for a Seasonal Retail Sales Lead to join their team at Water Tower Place in Chicago, Illinois.

The ideal candidate is a natural-born leader who loves the store experience, is passionate, driven, and highly organized, with a desire to bring happiness to people's lives.

What does a Seasonal Squishable Retail Sales Lead do?

The Retail Sales Lead is a key member of the store leadership team, supporting the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan.

Responsibilities include:

• Supporting the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season
• Helping lead the sales floor during peak periods, keeping the team focused on customer service and sales goals
• Driving holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products
• Supporting seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor
• Helping manage customer flow and resolving concerns with a positive, solution-oriented approach
• Providing day-to-day direction and support to team members and jumping in wherever needed during busy periods
• Supporting opening, closing, and keyholder responsibilities, as assigned

Qualifications

• 1+ year of retail, customer service, or leadership experience in a fast-paced environment preferred
• Passion for people and creating a fun, welcoming customer experience
• Strong communication and organizational skills with the ability to stay positive and flexible during busy periods
• Team player who can motivate others, take initiative, and jump in wherever needed
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals
• Must have flexible availability throughout the holiday season, including evenings, weekends, and holidays
• Able to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

Compensation

• Pay rate is $17.05 per hour

Benefits & Perks

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts