Description
At Bayer, we're visionaries driven to solve the world's toughest challenges and strive for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility.
As a Field Service Engineer - Radiology - Fort Wayne, IN, your primary purpose will be to provide direct on-site emergency service, preventive maintenance, and installation support to end-user customers while ensuring the highest levels of customer satisfaction.
Your responsibilities will include:
- Performing preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation
- Scheduling and organizing your own work activities to ensure efficient operations
- Organizing and re-ordering inventory valued at $20K to ensure quality work and low incidents of defective or incomplete on-site customer visits
- Pricing service calls, offering discounts or converting to full contracts when needed
- Generating service revenue of up to $500K in a given work group
- Preparing and developing sales quotes and following through to close the sale
- Interfacing heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing
- Maintaining a company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K
- Ensuring all proprietary information is safeguarded from non-Bayer personnel
You will be required to have:
- An Associate's Degree in Electronics, IT Networking, Computer Science, or a relevant discipline with 2 years of applicable experience
- Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience
- Technical trade skills in areas such as soldering, electrical installation, and troubleshooting
- Prior experience in a customer-facing role
- Demonstrated ability to work in a fast-paced self-directed environment
- Good verbal and written competencies, along with flexibility and good judgment
- Ability to prioritize workload and tasks to maximize revenue
- Proficiency in Microsoft Office product suite and comfortability in using company-specific databases and CRM systems
- Ability to travel within assigned territory and nationally, at times overnight and extended time periods
- A valid driver's license
In terms of salary, you can expect to be paid between $64,000 - $96,000, with additional compensation including overtime pay and/or a bonus or commission.
Benefits include health care, vision, dental, retirement, PTO, sick leave, etc.