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From the employer's careers site First seen 26 Oct 2026

Christmas - Customer Assistant - FHB - Brentwood

The employer hasn't listed a salary.

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Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.

This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

Your responsibilities will include:

  • Operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets
  • Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S
  • Keeping standards sky-high while balancing speed and accuracy, even when the pressure is on
  • Contributing to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way
  • Adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head-on

The schedule for this role is:

  • Tuesday 15:30-19:30
  • Wednesday 15:30-19:30
  • Saturday 10:30-19:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/131115

Apply on Marks & Spencer