Description
We are seeking a Counter Manager to lead our team at Palacio de Hierro in Monterrey, Mexico. As a Counter Manager, you will be responsible for managing a team of beauty advisors and providing exceptional customer service.
Job Summary: As a Counter Manager at Charlotte Tilbury, you will be the face of our brand, leading and inspiring a team to deliver outstanding results and provide magical experiences for our customers. You will be responsible for managing personnel, planning and budgeting, and driving sales growth.
Key Responsibilities:
- Manage and develop a high-performing team of beauty advisors
- Plan and budget for staffing, inventory, and sales
- Drive sales growth and achieve business objectives
- Provide exceptional customer service and experiences
- Collaborate with area managers and stakeholders to ensure brand compliance
- Analyze sales data and make informed decisions
Requirements:
- Minimum 2 years of experience in counter management or boutique management
- Passion for the beauty industry
- Strong business acumen
- Experience in personnel management
- Excellent communication and organizational skills
- Strategic planning experience
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM software
What We Offer:
- Opportunity to work with a renowned beauty brand
- Competitive salary and benefits package
- Collaborative and dynamic work environment
About Charlotte Tilbury: Charlotte Tilbury is a global beauty company founded by renowned makeup artist Charlotte Tilbury. Our mission is to empower people to feel confident and beautiful.