Description
Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor to support systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments.
Responsibilities:
- Lead troubleshooting efforts and identify root causes of problems across the enterprise logging environment.
- Coach and mentor customers and staff requiring technical assistance or guidance.
- Partner with Agile Program and Product Management leads to develop, plan, and execute large initiatives.
- Work on projects that drive continuous improvement, enhancements of products, services offerings, and governance.
Qualifications:
- Master's degree in Computer Science, Information Technology, or a related field, and 3 years of experience in a call center production support role in the pharmacy benefit management domain.
- Alternatively, a Bachelor's degree and 5 years of experience.
- Experience with large-scale Splunk environments, Splunk Cloud and Enterprise deployment, configuration, and administration.
- Knowledge of Splunk architecture, including indexing, search head clustering, and data onboarding.
- Familiarity with SPL (Search Processing Language), query optimization, and data onboarding using Universal Forwarders.
- Experience with Cribl Stream and Cribl Edge, Cribl log management, and data routing.
- Understanding of infrastructure as Code (IaC) automation and configuration tools, including AWS CloudFormation, Terraform, and Ansible.
- Knowledge of AWS security best practices, including IAM policies, encryption methods, and compliance standards.
- Familiarity with network protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
- Experience with Linux operating systems, command-line and shell scripting with Bash and Python, and configuration management tools.
Benefits:
- Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.
- 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, and paid holidays.
Salary Range: $138,902-$205,800