Procurement Operations Leader, Buy Desk

The Procurement Operations Leader, Buy Desk is responsible for owning the end-to-end purchase requisition and purchase order lifecycle.

This role serves as a critical operational bridge between business requestors, strategic sourcing, accounts payable, and suppliers, while driving process standardization, automation, and continuous improvement across the procure-to-pay workflow.

Purchase Requisition Review & Compliance

• Review incoming purchase requisitions to ensure accurate set-up in alignment with the associated scope of work or order form.
• Validate that all required supporting documentation is attached to or referenced within the purchase requisition.
• Ensure purchase requisitions are routed through and approved by all designated authorized individuals.
• Identify and resolve requisition discrepancies or missing information before progressing to PO issuance.

Purchase Order Management

• Own end-to-end PO lifecycle from creation and approval routing through receipt confirmation and closure.
• Manage a high-volume daily transaction queue with accuracy, consistency, and speed.
• Resolve PO discrepancies, invoice mismatches, and delivery exceptions in coordination with Accounts Payable and suppliers.

Strategic Sourcing Support

• Partner with the strategic sourcing team to support post-contract execution activities.
• Ensure contract records are complete, accurate, and audit-ready.
• Maintain and update supplier records, onboard new vendors, and ensure approved supplier lists remain current.

Process Improvement & Automation

• Identify manual or repetitive tasks within the Buy Desk workflow and champion automation and streamlining initiatives.
• Support configuration and adoption of procurement technology platforms.
• Build and maintain SOPs, workflow guides, and buying channel configurations.

Reporting & Data Integrity

• Track and report on key Buy Desk metrics.
• Flag policy exceptions and support audit readiness through disciplined data hygiene practices.
• Contribute procurement operations data to leadership reporting and cross-functional dashboards.

Requirements

• 5+ years of experience in procurement operations, purchasing, or procure-to-pay functions.
• Demonstrated experience reviewing, processing, and managing high-volume purchase requisitions and purchase orders.
• Strong understanding of PO lifecycle, approval workflows, and delegation of authority frameworks.
• Experience validating supporting procurement documentation.
• Hands-on proficiency with ERP or e-procurement platforms.
• Exceptional attention to detail with a process-oriented, high-ownership mindset.
• Bachelor's degree in Business, Supply Chain, Finance, or a related field.