Description
Commercial Manager, Global Supply Chain
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We are looking for a Commercial Manager, Global Supply Chain to join our team. This is a global role spanning the DoorDash, Deliveroo, and Wolt ecosystem, with Deliveroo as the hiring entity. This is a hybrid role based in our London office.
In this role, you'll help shape what our global supply chain looks like as DoorDash, Deliveroo, and Wolt increasingly act as one unified company , building a highly efficient commercial approach to how physical goods, logistics, and courier equipment move across our operations worldwide.
Responsibilities
Sourcing Strategy & Execution
- Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands.
- Lead end-to-end competitive sourcing events, utilizing spend analytics, market intelligence, and total cost of ownership (TCO) modeling to secure optimal commercial outcomes.
- Build and execute robust negotiation positions, focusing on unit cost, freight, duty, quality protections, and working capital impact.
Contract & Supplier Management
- Own the end-to-end contracting process in partnership with Legal, maintaining a complete contract register and enforcing lifecycle obligations, renewals, and rebates.
- Drive day-to-day commercial supplier management, conducting structured performance reviews, establishing operational KPIs, and managing Joint Improvement Plans.
- Mitigate supply chain risk and ensure continuity of supply, establishing dual-sourcing strategies, financial risk assessments, and strict ethical sourcing/modern slavery compliance across manufacturing partners.
- Partner with operational and logistics leadership to align requirements, streamline specifications, and build credibility across historically independent regional teams.
Requirements
Essential
- Significant experience in supply chain sourcing, with a proven track record delivering measurable commercial value across logistics, 3PL, or manufactured goods categories.
- Demonstrated ability in end-to-end competitive sourcing, including hands-on contract negotiation with major international suppliers and manufacturing partners.
- Proven capability in supplier relationship and performance management, with experience handling complex commercial disputes and driving joint innovation.
- Strong analytical and financial acumen, with expertise in total cost of ownership (TCO) modeling, landed cost structures, and spend analytics.
- Exceptional stakeholder influence, with the ability to bridge operational needs with commercial outcomes across multi-region or cross-brand environments.
Nice to Have
- Experience sourcing apparel or hardgoods manufacturing, including factory selection, quality control, and ethical audit frameworks.
- Experience leading post-acquisition supplier consolidation or specification harmonisation.
- Familiarity with direct/inventory-based supply chains, including international freight, customs/duty, and working capital dynamics.
Benefits
- Make a visible impact every day
- Learn fast in an entrepreneurial environment
- Build a career, not just a role
- Deliver together in an inclusive culture