Description
As a Store Manager at Simply Foods, you will lead the day-to-day operation, creating an exceptional customer experience while driving strong commercial performance, excellent standards, and operational delivery.
You will support the delivery of the retail plan across sales, profit, service, standards, compliance, and people, taking ownership and accountability for results.
Key responsibilities include:
- Leading from the front, setting the pace for the team and stepping up to take broader responsibility for the operation when required.
- Coaching and developing managers and colleagues, building confident, high-performing teams and creating a culture where people feel motivated to perform at their best.
- Using data and insight to identify opportunities, make informed commercial decisions, and continually improve performance, service, and efficiency.
- Leading and supporting change with clarity, energy, and pace, helping teams embrace new ways of working.
- Championing digital adoption and omnichannel retailing, helping teams create a seamless experience for customers across both online and in-store channels.
- Setting and maintaining consistently high standards across service, product presentation, availability, compliance, and operational excellence.
- Creating an environment where customers love to shop and colleagues are proud to work.
- Building a diverse, engaged, and motivated team that thrives on collaboration, accountability, and continuous improvement.
To be successful in this role, you should have:
- Experience leading and developing teams in a fast-paced retail, hospitality, or customer-focused environment.
- Commercial acumen and operational expertise, with a clear focus on delivering results, standards, and an exceptional customer experience.
- Strong leadership skills, with the ability to bring energy, clarity, and accountability to the role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- The ability to use data and insight to make informed commercial decisions.
In terms of benefits, you will have access to:
- 20% colleague discount across all M&S products and many third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on personal objectives and business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.