New Homes Account Manager

Zoopla is one of the UK's most instantly recognisable property brands, known and loved by over 91% of the nation. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries.

As a New Homes Account Manager, you will report into the New Homes Sales Manager and take on a pivotal role, being entrusted with the comprehensive ownership of the client relationship for several of the UK's Housebuilders. Your primary focus will be on formulating and executing effective sales strategies, cultivating robust relationships at a senior level within your designated accounts, and identifying potential opportunities for growth.

Responsibilities:

• Serve as a credible, trusted partner and advisor to your clients, working with them to plan, forecast and implement digital campaigns
• Maximise the revenue potential of the assigned clients and prospects by achieving agreed revenue and growth targets
• Interrogate data, campaign results, market trends and competitor insights to identify opportunities and anticipate challenges
• Manage renewals of all existing contracts
• Coordinate the preparation of immaculate client-facing presentations, and deliver them clearly and compellingly
• Use Zoopla's market insight, reporting and data tools for planning, reporting and campaign insights
• Maintain a thorough understanding of the client, the new build sector, market trends, and position Zoopla as experts in the area
• Ensure sales related KPIs, as well as revenue targets, are achieved on an ongoing basis
• Pro-actively collaborate with the wider Sales, Operations, and Marketing leadership teams
• Handle escalations and participate directly in complex sales situations to negotiate and/or resolve disputes and ensure customer satisfaction
• Conduct sales forecasts/pipeline, territory planning, demand generation, deal strategy development and trend analysis
• Win new business: Proactively convert new clients to Zoopla memberships, including Housebuilders, Housing Associations and Build to Rent Developers

Requirements:

• Commercial & Growth Mindset: A proven sales or account management professional with a track record of consistently meeting and exceeding revenue KPIs, driving contract renewals, and unlocking strategic growth opportunities
• Relationship Builder: Exceptional at cultivating, navigating, and maintaining trusted relationships at senior and executive levels within key client accounts
• Data-Driven & Analytical: Skilled at interrogating campaign data, market trends, and insights to tell a compelling ROI story and position Zoopla as an expert partner
• Proactive Hunter & Closer: Combines high-touch account management with an entrepreneurial mindset, confident in converting pre-qualified leads and self-sourcing new business opportunities
• Strategic & Detail-Oriented: Able to build clear short- and long-term territory plans, deliver immaculate client presentations, handle complex deal negotiations, and lead by example
• Collaborative Communicator: Thrives in a dynamic, fast-paced environment and works seamlessly across internal teams (Sales, Marketing, Operations) to drive shared success

Benefits:

• Hybrid setup: 3 days in the Tower Bridge office per week
• 25 days annual leave + additional leave benefits
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary