Floor Lead (Retail) (Part-time)

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations.

Responsibilities:

• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Ensure positive customer experience and promotion of services offerings
• Participate in inventory management and cycle counts
• Support in maintaining organizational integrity of the back of house
• Proficient in using point-of-sale systems and inventory management software
• Support in mitigating internal, external, and administrative loss of product
• Participate in identifying and escalating opportunities, gaps, risks, and roadblocks
• Participate in the maintenance of Mejuri's brand standards of visual presentation, cleanliness, and functionality
• Support with validating the integrity of all display forms, graphics, furniture, and decor items
• Participate in coaching and informing all store team members on updates or changes to Visual Merchandising standard practices
• Participate in the successful integration of new talent to our store teams
• Validate the regular and accurate assessment of our people against performance review criteria and KPIs
• Build healthy relationships with our people and establish a positive and engaging work environment

Requirements:

• Experience in a high-volume retail environment
• Adaptable with the ability to think creatively and quickly
• Excellent organization and analytical skills
• Critical thinking ability
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends, and holidays

Benefits:

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount