Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Be aged 18 or over due to early morning working hours
- Be digitally confident and able to use digital tools effectively
- Ability to work in a high-pressure environment, staying sharp and focused during busy periods
- Flexibility to work varied shifts, including evenings and weekends
Working Hours:
- Sunday: 16:00 - 20:00
- Monday: 19:00 - 23:00
- Friday: 19:00 - 23:00
- Saturday: 19:00 - 23:00
Additional Information:
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
- A £3.00 per hour unsocial premium is added to hours worked between 22:00-06:00