Description
This role provides NHS staff with access to the information needed for their decision-making, education, research and development.
The position will also provide a core role in supporting many of the administrative processes involved in a functioning library.
The main duties of the role relate to operating an enquiries desk to help NHS staff find the most relevant information, resource or service that meets their needs.
This will involve searching in a variety of databases, systems and schemes for a required book or article, before acquiring a copy of the publication and getting it to the person requesting it.
The role will also provide much of the administrative support necessary to meet the demands of the department, such as processing new registration applications to the library system, or keeping track and notifying someone when they are late returning their book.
A good understanding of ICT will be needed, as well as troubleshooting and problem-solving skills, creativity, attention to detail, being flexible in a team, open to adaptation and change, able to show initiative on own development, manage distractions, prioritise appropriately during variable workloads, good customer service skills and the confidence to be a clear communicator.
The successful applicant without a level 3 Library and Information Archive Services Assistant apprenticeship or equivalent qualification would be expected to complete the course after starting, funded by the Trust.
The salary for this role is £27,106 to £28,850 a year.