Description
We are seeking a Principal Coordinator, Security Operations Specialist to join our Global Workplace Services (GWS) team at Capital One. The successful candidate will be responsible for carrying out day-to-day activities in the Global Security Operation Center (GSOC), which is our 24/7 security and intelligence function.
The GSOC evaluates and reports on hazards and threats to the company, including natural disasters, terror attacks, civil unrest, workplace violence, facility intrusion, and others. As a Principal Coordinator, Security Operations Specialist, you will play a critical role in ensuring the safety and security of our employees and the community.
Responsibilities:
- Intake of critical response communications
- Responding to calls for equipment service and information about security-related technology systems
- Monitor and respond to security alarms utilizing alarm monitoring tools, cameras, and various intelligence resources
- Synthesize large amounts of information quickly
- Create a comprehensive documented record of security-related incidents
- Coordinate routine and critical incident communications
- Understand the proper use of security-related tools and procedures
- Implement access control procedures
- Assist with physical security validations for partners and vendors
- Support general security, first responder, and law enforcement engagement and response to incidents
- Escalate to supervisors when appropriate
Requirements:
- At least 2 years of experience in one or more of these fields: Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management, or Customer Service
- At least 1 year of experience with Microsoft Office or Google Suite
Preferred Qualifications:
- Associate’s degree or higher
- 3+ years of experience in the security field
- 3+ years of Security Operations Center or emergency communications experience
We offer a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.