Description
As a Store Manager at Victoria's Secret, you'll take ownership of your store's success, inspiring your team to achieve targets and create a great customer experience.
Responsibilities:
- Lead and develop your team to achieve sales targets and KPIs
- Motivate and engage your team to promote an inclusive and positive working atmosphere
- Provide excellent customer service, personalising and maximising the customer experience
- Own your store's P&L, focusing on profitability and controllable costs
- Ensure high visual standards are maintained, with support from the Visual Team
- Cultivate a platform for active listening and sharing ideas within your team
- Oversee product launches, floor set changes, store audits, and stock counts
Requirements:
- Previous store manager experience in a fast-paced retail environment
- Record of managing and exceeding sales targets and KPIs
- Strong understanding of leading and delivering a company strategy
- Passion for retail and creating a unique customer experience
- Ability to lead with purpose, engaging and developing your team
- Keen to build valued relationships with customers, team, and wider business teams
- Adaptable and able to multitask, problem-solve, and collaborate
- Approachable, resourceful, and creative in engaging teams
Benefits:
- Flexible working schedules
- 25% off selected styles at Victoria's Secret, Next, Gap
- Exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions
- Access to free financial, health, and wellbeing services
- Learning and development opportunities
- Core benefits such as pension contributions and life assurance