Description
We are seeking an Assistant Business Manager to join our team at Charlotte Tilbury in Bristol. As a true brand ambassador, you will reflect the Charlotte Tilbury values and drive financial results in store to meet and exceed targets.
Responsibilities:
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
Requirements:
- Retail management experience
- A genuine passion for the beauty industry
- Commercial acumen
- People management experience
- Strategic planning experience
Benefits:
- A range of magical benefits tailored to each region
- Structured induction programme – Start of a Dream
- Structured career development
- Wellness and social benefits including Assist Programs and regular social connects with colleagues
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves.