Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
As a Customer Assistant, you will:
- Operate in a high-demand environment, providing excellent customer service
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
- Contribute to a positive store environment, supporting colleagues and working as a team
- Adapt to changing situations and priorities, demonstrating flexibility
The working pattern for this role is as follows:
- Week 1: Thursday 10:00 - 18:00, Friday 10:00 -18:00, Saturday 10:00 -18:00
- Week 2: Sunday 09:00 -17:00, Thursday 10:00 -18:00
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December