Library Page - Fort Washington Library

Overview Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program. As a Library Page at The New York Public Library, you will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career.

Key Responsibilities Under the direction of a Page supervisor, the Library Page:

• Provides exceptional customer service to the public
• Shelves and arranges books, CDs, DVDs, and other library materials in order alphabetically and numerically
• Answers in-person inquiries, helps patrons locate needed materials, and refers patrons to the appropriate place or person for assistance
• Assists patrons with basic computer, internet, and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Assists staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Requirements

• Currently enrolled as a student in a degree program/accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Benefits

• Embody the NYPL Core Values: Be Helpful, Be Resourceful, Be Curious, Be Welcoming and Inclusive
• Public service library
• Moderate lifting required (up to 25 lbs), pushing book trucks