Description
Leidos is seeking an experienced Senior System Administrator to support the implementation, operation, troubleshooting, and maintenance of IT systems and infrastructure.
You will manage day-to-day system operations across client/server, storage, network, mobile, and virtual environments while diagnosing technical problems and supporting reliable system performance.
Your responsibilities will include:
Systems & Infrastructure Administration
- Manage daily configuration and operation of IT systems
- Support implementation, troubleshooting, and maintenance of IT systems and associated infrastructure
- Monitor and support day-to-day operations across client/server, storage, network, mobile, and related devices
- Configure and manage UNIX, Linux, Windows, virtual, and other applicable operating-system environments
- Install and load operating-system software, troubleshoot system issues, and maintain system integrity
- Configure network components and implement operating-system enhancements to improve reliability and performance
- Optimize system operations and resource utilization and perform system-capacity analysis and planning
- Support security and STE/STN compliance of system software and hardware as required
Advanced Troubleshooting & User Support
- Provide in-depth troubleshooting of IT systems
- Assist users in accessing and using IT systems
- Provide Tier 1 Help Desk and Tier 2 escalation support for problem identification, diagnosis, and resolution
- Support dispatch-system and hardware problems and remain engaged through resolution
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Communicate system status, technical issues, and resolution progress to agency management and internal customers
Requirements
- TS/SCI with Polygraph at the time of Application
- Ten (10) years of System Administration experience supporting programs and contracts of similar scope, type, and complexity
- Bachelor's degree in a technical discipline from an accredited college or university
- Five (5) additional years of System Administration experience may be substituted for the bachelor's degree