Description
We are seeking an Associate Director, Data Analytics and AI to join our Analytics team. As a key member, you will strongly influence business decisions by helping to develop and institutionalise a data-driven approach across the organisation.
The successful candidate will work closely with business units across Asia and other functions in the Group office, including Marketing, Distribution, Strategy, Propositions, Digital, and Operations. Your primary role will be the development of AI and machine learning solutions across multiple business applications.
Responsibilities:
- Develop AI and machine learning solutions to optimise business performance across different areas of the organisation
- Use data analytics to help in-country marketing, customer, and sales departments improve sales effectiveness in different touch points
- Lead analytics projects and a team of Data Scientists dedicated to those projects
- Identify actionable insights, suggest recommendations, and influence the direction of the business of cross-functional groups
- Create compelling business presentations to explain to the business units the main insights of the developed analytics solutions
- Analyze data from corporate solutions, bank partners, and vitality business for profiling customers and identify business opportunities
- Develop Analytics/ML solutions to help agent recruitment, training, and retention
- Automate operations processes by using AI solutions to increase STP, reduce costs, and improve customer experience
- Manage in-country strategic initiatives related to model development and work closely with Business Units to guarantee the correct and timely implementation
- Drive analytics innovation by keeping abreast of industry trends, evaluating, and adapting new and improved data science approaches for the business
At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live, and the difference they make.