Description
As a Senior Business Immigration Analyst within a high-performing immigration team, you will be provided an excellent platform to learn the technical aspects of immigration law and regulations in Malaysia.
You will take on a consultative approach with clients by sharing knowledge and advice and will be well supported with resources to maximise work efficiencies.
Responsibilities
- Review instructions and information for each new case, identify key potential issues that may impact immigration formalities, and advise clients and assignees accordingly.
- Coordinate visa application processes for clients, seeing each case through from end to end, with guidance from more senior business immigration professionals as needed.
- Maintain constant contact with clients and relevant local authorities, keeping clients informed on any issues or changes to regulations or visa processes as required.
- Research, prepare, and formulate advice for key clients of Fragomen.
- Participate in conflict resolution and management of client expectations.
- Assist in compiling metrics and reports as required under contractual agreements with respective clients.
- Update the firm's case management system and maintain client files in accordance with agreed practice protocols.
- Handle client invoicing on completion of each case.
- Supervise and provide guidance to junior team members.
Qualifications & Experience
- A bachelor's degree in any discipline.
- 2-4 years of working experience, ideally with exposure within immigration or international mobility.
- Ability to demonstrate attention to detail.
- Excellent written and verbal communication skills.
- Ability to multitask in a fast-paced environment with competing demands.
- Meets assigned deadlines and communicates case progress, status, and issues to supervisors.
- Demonstrate flexibility and initiative regarding assignments for self and team.
- Ability to contribute to a positive work environment.
Benefits
- Comprehensive medical, dental, and life insurance coverage.
- Annual leave.
- Premium Headspace membership.
- Access to an Employee Assistance Program.
- Training for continuous learning.