Description
The Transformation Project Engineer supports law firm transformation and Generative AI adoption. Reporting to the Lead Transformation Project Engineer, you will support the full engagement lifecycle: gathering specific customer requirements, understanding particular legal practice nuances, building and testing bespoke AI-enabled workflow solutions, supporting pilots, and helping deliver the training that drives adoption among customers within the Legal Professionals segment.
This is a dynamic role that works directly with customers and suits someone with strong technical aptitude and an interest in legal technology, with a background in law or supporting legal practice. The role requires solid technical expertise in AI tools, prompt engineering, and Thomson Reuters products, as well as the ability to implement these solutions effectively across legal processes.
Key Responsibilities:
- Collaborate with stakeholders to gather and analyze requirements, ensuring that solutions align with business objectives and technical specifications
- Provide expert guidance on the operation, use, prompting, application, and integration of AI technologies, staying abreast of industry trends and advancements
- Help create detailed workflow maps to visualize and streamline processes, facilitating the integration of AI technologies
- Design and implement bespoke workflow solutions primarily utilizing Thomson Reuters’ AI technologies
- Ensure the ongoing functionality and optimization of deployed solutions, addressing technical issues and responding to product changes
- Work closely with cross-functional teams to ensure seamless project execution and integration of solutions
- Maintain open lines of communication with stakeholders, providing regular updates and addressing any concerns related to project progress and outcomes
Required Qualifications
- Bachelor’s Degree in Computer Science, Engineering, or a related field, or equivalent practical experience, is required. Legal training and/or law firm experience is preferred
- At least 3 years of experience in legal practice, legal operations, knowledge management, consulting, or similar fields, with a focus on technology implementation and/or AI solutions
Preferred Qualifications:
- Demonstrated expertise in AI technologies and their application/optimization in developing workflow solutions
- Substantial understanding of Generative AI prompting principles and experience drafting, testing, and refining Generative AI prompts and queries
- Foundational competency in legal practice and law firm operations to design, test, and support legal workflow solutions
- Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time
- Excellent analytical and problem-solving skills, with the ability to break down complex problems and translate complex technical concepts into actionable solutions
- Effective communication and interpersonal skills to support stakeholder relationships and facilitate collaboration across teams
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing