Systems IT Specialist

TEGNA WFAA-TV seeks a Systems IT Specialist to support the integration, maintenance, operation, and support of broadcast and business information technology systems.

Responsibilities:

• Support day-to-day operations of broadcast information technology systems, software, and equipment
• Troubleshoot and repair computer server hardware, software, and peripherals
• Experience with Windows Operating Systems, Active Directory, Group Policy, Bomgar, and Service Now Ticketing in a complex LAN and WAN computing environment
• Support network security, access rights, naming standards, scripts, and software upgrades
• Create and maintain wiring documentation, system configuration documentation, and network connectivity drawings
• Stay current with technological advances in computer software and hardware, media and entertainment technologies, and workstation products
• Train on IT and Broadcast system operation and maintenance to service all aspects of the operation
• Ensure IT security compliance, including disaster contingency, patching management, and IT equipment inventory administration
• Collaborate with Technology and Operations, Sales, News, and corporate IT support
• Communicate effectively with technical and non-technical stakeholders
• Liaise with third-party vendors during issue resolution and new platform evaluations
• Work flexible hours, including overnight shifts, weekends, and holidays

Requirements:

• Computer Science or IT-related degree or equivalent education and experience
• Solid understanding of current computer hardware, network technologies, and Microsoft's Active Directory environment
• Understanding of file-based multimedia technologies and video edit systems is a plus
• Good interpersonal skills with the ability to communicate effectively with non-technical end-users
• Ability to lift up to 50 lbs., climb ladders, and work on elevated surfaces
• Must be willing to work onsite at the facility in Dallas, TX and work flexible hours

Benefits:

• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k) program with company match
• Paid Time Off (PTO) and paid holidays
• Access to virtual doctor's appointments and therapy sessions