Sales Operations, Specialist

You will work as a Sales Operations, Specialist at Synopsys, a leading engineering solutions company.

You have spent years in the engine room of sales, where the difference between a deal closing on time and slipping a quarter often comes down to someone who knows how to move paper, spot a missing signature, and get the right people in the room before it becomes a problem.

Responsibilities

• Work directly with sales reps to prepare, review, and push sales orders and workflow processes through to completion
• Research account history, pricing exceptions, and order patterns in Salesforce to build accurate quote proposals
• Draft and finalize contracts that meet internal policy and legal standards, coordinating with legal and business ops as needed
• Serve as the go-to contact for customers on order status, account setup, and license configuration questions
• Coordinate post-order work like revenue reconciliation, order splits, and ensuring all paperwork matches what finance expects
• Meet regularly with account managers to review pipeline, flag potential blockers, and proactively smooth the path to close
• Partner with technical teams to troubleshoot portal access issues, license installations, and customer onboarding snags

The Impact You Will Have

• You will reduce deal cycle time by catching issues early and routing approvals efficiently
• You will improve data accuracy across Salesforce, finance systems, and reporting dashboards that leadership relies on
• You will enable account managers to spend more time selling and less time chasing internal approvals
• You will build trust with customers by being responsive, accurate, and clear about what happens next
• You will identify process bottlenecks and drive automation or workflow improvements that scale across the team
• You will ensure compliance with company policy and legal requirements on every deal, reducing risk and rework
• You will strengthen collaboration between sales, finance, legal, and operations through clear communication and follow-through

Requirements

• Bachelor's degree in business, accounting, or a related field
• At least 3 years in sales operations, sales support, or deal desk roles, ideally in an IT or software company
• Hands-on experience with Salesforce or similar CRM platforms, and a solid understanding of Quote to Cash workflows
• Advanced proficiency in Microsoft Excel and PowerPoint for analysis, reporting, and stakeholder presentations
• Strong written and verbal English communication skills, comfortable working in a global business environment
• Experience with IT sector sales operations is a plus, especially if you have worked with software licensing or subscription models