Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bristol, Avon. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is well-stocked and presented.
Job Responsibilities:
- Provide exceptional customer service, making customers feel valued and supported
- Assist customers with their queries, and resolve issues in a professional and friendly manner
- Maintain a high level of product knowledge, making recommendations to customers and driving sales
- Work collaboratively with colleagues to achieve sales targets and maintain a positive store environment
- Operate digital tools to enhance customer experience and improve efficiency
- Perform tasks such as restocking shelves, processing transactions, and maintaining store displays
Requirements:
- Friendly and approachable demeanor, with a passion for delivering excellent customer service
- Ability to work in a fast-paced, dynamic environment, with a focus on teamwork and collaboration
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
- Flexibility and adaptability, with a willingness to take on new challenges and responsibilities
- Basic computer skills and ability to learn new digital tools
Benefits:
- Competitive salary and benefits package
- 10% discount at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced family leave policies, including maternity, paternity, and adoption leave
- Pension and life cover, with a matching scheme and additional benefits
- Share schemes and other retail savings
- Physical and mental wellbeing programs, including cycle-to-work schemes and employee assistance programs