Description
We are seeking a Senior Technical Architect to join our team in Australia, focusing on Communications, Energy & Utilities. As a Senior Technical Architect, you will collaborate with customers and partners during the project lifecycle to share your extensive knowledge of the Salesforce.com platform and product suite, as well as industry-specific products.
Your Impact Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands-on experience, and closely working with other Technical team members, you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
Responsibilities
- Ensure scalable and standard methodology solutions to meet and exceed customer needs
- Guide the evaluation of business and technical requirements
- Build relationships with key collaborators and team members
- Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
- Align with project and engagement managers to support planning and implementation in close collaboration with the customer
- Review and guide project vision and direction, implementation approach, and key artefacts
- Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
- Balance strategic architecture leadership with hands-on solution delivery
- Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics
- Fuel our internal growth by identifying, leading, or contributing to internal initiatives
- Where required, support pre-sales activities to position Salesforce Services
- Contribute to broader goals by becoming a citizen philanthropist and give back to our communities
Requirements
- Hands-on technical consulting and solution implementation experience for a major software domain
- Deep functional and business knowledge of industries/verticals Energy & Utilities and Telecommunications
- Ability to analyze, design, and optimize business processes via technology and integration
- Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases
- Work independently and as part of a distributed team
- Rapidly learn new technologies
- Degree or equivalent relevant experience required
- Available to travel regionally and occasionally internationally
Preferred Requirements
- Prior experience in industry-related technologies like Omnistudio, EPC, CPQ, OM, and Energy & Utilities Billing Platforms
- A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts
- Ability to build and maintain key relationships with C-level / mid-level and key decision makers
- Experience of defining and delivering enterprise applications on the Salesforce Platform