Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
The Logistics Coordinator I is responsible for creating orders for the shipping of medical devices, imaging phantoms, site documentation, and all supplies/resupplies to support a global customer base within the clinical research industry.
Responsibilities:
- Create orders and distribute supporting documentation for shipments of medical devices, supplies, imaging phantoms, or site documentation to a global customer base to support clinical research
- Develop international documentation to meet specific country, clinical research organisation, sponsor, and site requirements
- Manage the recall process, including querying sites and providing required documentation for returns
- Monitor and assist with shipment alerts and exceptions, facilitating resolutions by liaising with internal and external stakeholders
- Assist management in monitoring and maintaining queue levels to satisfy business needs
- Liaise with Operations and the distribution centre to ensure timely and quality shipments with proactive risk identification and mitigation strategies
- Assist with ad hoc Site Operations tasks as needed
Requirements:
- Bachelor's degree completed
- Experience working in the shipping industry preferred
- Medical Device experience is a plus
- Vendor management experience is preferred
- MS Office experience: Excel and PowerPoint
Rewards & Benefits:
- Competitive base salary and performance-related incentives
- Health and wellbeing programmes, including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways