Compliance Specialist

At Morgan & Morgan, we're a leading personal injury law firm dedicated to protecting people's rights against insurance companies, large corporations, and defective goods. We're seeking a Compliance Specialist to join our Case Control Center team in Longwood, Florida.

The Compliance Department operates Monday-Friday from 8:00 am to 6:00 pm, and we're looking for a customer service professional who can work anytime during those business hours. As a Compliance Specialist, you'll play a crucial role in delivering high-quality service to our clients.

Responsibilities:

• Accept inbound calls and make outbound calls
• Gather medical treatment documentation
• Review and analyze files to identify actionable tasks
• Communicate with medical providers to confirm or follow up on client treatment
• Communicate with existing clients to gather treatment details
• Enter information accurately into our system/software
• Compose email correspondence to providers and legal staff
• Collaborate with leadership and team members to deliver exceptional service

Qualifications:

• High school diploma or GED required; college preferred
• Professional communication skills
• Adaptability in an ever-changing environment
• Multitasking and quick learning abilities
• Team-oriented with excellent comprehension and critical-thinking skills
• Typing speed of at least 35 WPM with excellent writing skills
• Highly organized with the ability to manage multiple deadlines
• Prior medical or case management experience preferred

Benefits:

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

This position offers a competitive hourly rate of $18.00, with a $250 sign-on bonus after 90 days of employment.