Data Center Network Operations Engineer

Job Description

We are seeking a Data Center Network Operations Engineer to join our Engineering team at Cloudflare. As a Data Center Network Operations Engineer, you will be responsible for maintaining the Cloudflare global network. You will work closely with Cloudflare's SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team, and various vendors and partners to maintain and improve our global infrastructure.

Key Responsibilities

• Collaborate with internal teams (Infrastructure, Network Engineering, and SRE) to maintain Data Center environment operational availability
• Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
• Create and maintain documentation, plans, SOP's, MOP's, etc.
• Support and configure network infrastructure where required
• Provide feedback to internal teams to support internal tools and external vendor partnerships

Requirements

• Experience with Juniper, Cisco, and DWDM network equipment
• Minimum of 4 years of experience in Linux systems administration
• Experience managing and instructing remote contractors
• Familiarity with work required to stand up infrastructure in remote colocation facilities
• Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
• Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning, etc.)
• Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA

Nice to Have

• Bachelor's degree in a technical field
• Direct experience executing on complex data center/infrastructure projects
• Previous experience installing/maintaining data center (and other IT) infrastructure and DCIM tools
• Experience running and improving operational processes in a rapidly changing environment
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
• Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
• Ability to manage Microsoft Excel and Google Sheets
• Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
• Multi-lingual; experience working with infrastructure in multiple countries
• Comfortable with remote 'lights-out' and out-of-band access to data center resources
• Linux certifications (RHCSA, etc.)
• Network certifications (CCNA, JNCIA, or higher)
• Configuration management systems such as Saltstack, Chef, Puppet, or Ansible
• Scripting or software development experience in Bash, Python, or Go-lang
• Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache

Compensation

• Lisbon: Estimated Base salary 42,000 - 57,000 (Reflected in local currency)
• London: Estimated Base salary 60,000 - 83,000 (Reflected in local currency)
• Eligible to participate in Cloudflare's equity plan