Description
We're seeking a Stock Assistant to join our retail team in Peterborough during our busiest time of the year. As a Stock Assistant, you'll work at the forefront of our business, ensuring our products are fresh, and that we're maintaining our visual merchandising and cleanliness standards.
You'll support with processing deliveries, and keeping an eye on stock rotation to reduce waste management. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, and offering the best customer service on the high street.
Key Responsibilities
- Maintaining visual merchandising and cleanliness standards
- Maintaining shop floor stock levels during our busiest time of the year
- Processing deliveries
- Adherence to our freshness policy and stock rotation
- Waste management
- Stocktakes
- Maintaining high levels of organisation in the stockroom and back of house areas
Skills, Knowledge & Expertise
- Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment
- Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information
- Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure
- Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction
- Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays
- Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave
- Enhanced paternity leave
- Flexible working arrangements
- Access to employee-led Community Networks
- Tailored gender affirming care