Business Systems Analyst

Join Kobie, a National Top Workplace and Top Remote Workplace, where the best minds in loyalty come together. As a Business Systems Analyst, you will be a partner to some of the world's most recognized brands, helping them build lasting emotional connections with their consumers.

About the Team and What We'll Build Together As a Kobie SME, you will investigate client needs through a loyalty lens, visualize and articulate client needs, and communicate desired client outcomes clearly across workstreams.

How You Will Make an Impact

• Owns Discovery to Define the Right Solution: Elicit and validate business requirements that align client objectives with platform capabilities.
• Delivers Solution Documentation: Create and maintain BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable end-to-end.
• Manages Feasibility and Cost Alignment: Scope standard engagements independently, coordinating COGS validation across delivery, data, software, CS, and strategy.
• Aligns Understanding Across Teams: Act as the connective tissue between business, product, and technical teams throughout each project.
• Serves as Product and Platform SME: Represent solution expertise in RFPs, RFIs, and upsell conversations.

Requirements

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable from discovery through delivery.
• Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams to confirm feasibility.
• Applies Agile/Scrum, waterfall, and iterative delivery methodologies to structure solution plans that fit each client's approach.

Benefits

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being