CargoWise Consultant - Senior Consultant / Principal Consultant

We are looking for a CargoWise Consultant to join our Consumer Goods, Retail & Logistics practice. As a Senior Consultant / Principal Consultant, you will lead business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations.

Responsibilities:

• Lead business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations.
• Facilitate workshops with business stakeholders to gather requirements and define future-state processes.
• Translate business requirements into CargoWise functional and solution designs.
• Advise clients on industry best practices for freight forwarding, customs brokerage, transportation, warehousing, and supply chain operations.
• Support process harmonization, standardization, and global template rollouts.
• Lead end-to-end CargoWise implementation programs, upgrades, rollouts, and process optimization initiatives.
• Configure and support CargoWise modules, including Forwarding (Ocean, Air, and Road), Customs, Warehouse, Transport, Finance, Rates and Tariffs, Tracking and Visibility, eCommerce, and Customer Portal capabilities.
• Define solution architectures and integration requirements with enterprise applications.
• Collaborate with technical teams to design integrations, data migration, and reporting solutions.
• Manage project scope, deliverables, risks, dependencies, and stakeholder communication.
• Oversee functional design documents, user stories, test scenarios, and deployment plans.
• Support SIT, UAT, cutover planning, and hypercare activities.
• Drive issue resolution across business and technology workstreams.
• Engage senior business and technology stakeholders.
• Provide strategic recommendations and executive-level updates.
• Facilitate governance meetings, steering committees, and decision-making forums.
• Support RFPs, proposals, solution estimations, and client presentations.
• Contribute to consulting assets, accelerators, and industry thought leadership.
• Mentor junior consultants and lead capability development initiatives.
• Assist in growing the CargoWise consulting practice and developing market offerings.

Requirements:

• At least 12 to 15 years of experience in logistics, supply chain, freight forwarding, or transportation consulting.
• At least 3 to 5 years of CargoWise implementation and consulting experience.
• Experience across at least one or more domains: Ocean Freight, Air Freight, Customs Brokerage, Contract Logistics, Transportation Management, Warehouse Operations.
• Good technical understanding of CargoWise One platform, CargoWise configuration and administration, EDI and API integrations, Data migration and master data management, Reporting and analytics, Process modelling tools, Jira, Azure DevOps and Confluence.
• Good understanding of cloud, integration, and enterprise architecture concepts.

Benefits:

• Industry-leading compensation and benefits.
• Top training and development opportunities.