Description
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe.
As a Senior Manager, Revenue & Receivables Operations, you will manage day-to-day activities of the company's finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
Key Responsibilities:
- Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
- Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
- Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
- Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
- Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
- Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
- Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
- Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
- Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
- Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture.
Requirements:
- Ideally a Masters in a Business field or CPA/ CFA or related certification. But we are open to Bachelor’s degree holders with a great execution track record.
- Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience.
- Strong problem-solving skills with the ability to think outside the box.
- Flexible and able to adapt to a fast-paced environment with a growth mindset.
- Strong ability to prioritize and manage expectations.
- Strong ability to communicate articulately and efficiently with stakeholders and your own team.
- Excellent leadership and team management skills.
- Solid ability to prepare and carry out presentations to large and senior audiences.
- Experience in driving and implement process improvement.
- Familiar with financial & accounting management and internal controls.
Nice to Have:
- Experience in online payment processes.
- Knowledge of SQL and data analysis tools.
Benefits:
- A relocation package including visa-sponsorship to help you and your family get here comfortably.
- Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit.
- Employee resource groups for every culture and background.
- Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
- Professional growth and learning budget, including several in-person development programs for each stage of your career.
- The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel.