Business Development Executive, Trade & Hospitality

We are seeking a Business Development Executive, Trade & Hospitality to join our team. As a Business Development Executive, Trade & Hospitality, you will own net-new account acquisition end to end , sourcing, prospecting, pitching, and closing interior designers, design firms, hotels, and hospitality groups.

Responsibilities:

• Identify, prospect, and close new B2B accounts in the trade and hospitality space , interior designers, design firms, hotels, and hospitality groups.
• Build and manage your own pipeline of larger accounts with the goal of driving repeat purchasing and long-term retention, not one-time transactions.
• Field inbound and outbound calls directly with prospective trade and hospitality accounts , this is a hands-on, high-touch role.
• Use AI tools to scale and sharpen outreach , prospecting, list-building, messaging, and follow-up , covering more ground as a single-threaded new business function.
• Implement and oversee AI-driven workflows to increase productivity and deal velocity; write clear prompts, validate outputs, and iterate based on results.
• Own funnel metrics and pipeline health; improve CRM discipline, reporting consistency, and forecasting accuracy.
• Build scalable processes for lead routing, opportunity tracking, and follow-up; identify opportunities to shorten sales cycles and increase conversion.
• Coordinate with the inbound/existing-accounts owner to ensure clean handoffs once accounts are established and to keep account strategy aligned.
• Partner with merchandising, operations, and vendor teams to support inventory planning and special orders for trade and design clients.

Requirements:

• 5–8 years of B2B sales or business development experience, ideally with exposure to trade, design, hospitality, or a related relationship-driven, high-touch sales environment.
• Proven track record of sourcing and closing net-new accounts , not just managing an existing book of business.
• Comfort working independently and remotely, with the discipline to self-manage a pipeline without day-to-day oversight.
• Familiarity or comfort using AI tools to support prospecting and outreach workflows.
• Strong phone and relationship-building skills; comfortable being the primary point of contact fielding calls directly with prospects.

Benefits:

• Competitive Benefits (US): Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.
• Competitive Benefits (Canada): Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.