Director District of Operations (Physical Therapist)-Tampa East

The Director of District Operations serves as a lead for up to eight points of service in a geographic region. Develop and manage highly functioning clinics that consistently deliver the best in patient care and customer service. Supports the strategic direction set by the Regional Vice President with strategic regional management of all points of service and personnel.

Essential Functions

Operational Precision and Standardization

• Create and implement action plans impacting district engagement, environment, and staff performance.
• Prioritize effective use of time and scheduling in clinic presence and patient care.
• Spend 50% of time in district clinics and maintain meaningful presence in the clinic when interacting with staff and patients.
• Responsible for financial performance of district and inform creation of district budget.
• Act as a hiring manager for all open clinical positions.
• Provide coaching to CM-I and CM-II team throughout the district on: productivity performance, quality care best practices, physician relationships and people management.
• Identify talent to sustain practice success.
• Accountable for physician relations and marketing in district.
• Participate in regional/national recruiting and educational events.
• Perform monthly 1:1s with all CMs and SCMs and quarterly skip level 1:1s.
• Responsible for cross clinic PTO management.
• Accountable for all employee engagement events including quarterly town halls.
• Responsible for community engagement events by planning with sales team, sourcing opportunities, budgeting for events and encouraging staff participation.
• Responsible for regular meeting cadence with front office leadership, TA Team, Director of Sales, Rev Cycle, Student/University Team, Regional Leadership and other applicable departments.
• Responsible for facility maintenance for all clinics within district.
• See patients for evaluation or follow up where access to care limitation exists.
• Participates in Regional Operational Review calls with RVP.
• Host Operational Review calls with District Clinic Managers.
• Accountable for educating region on best billing practices.
• Attend 2 CEU courses annually and encourage staff participation.
• Responsible for responding to clinic review.
• Responsible for student program feedback and information gathering.
• Accountable for making sure that Clinical Practice Map expectations are communicated with clinicians within district and hold accountability for utilization.
• Monitor financial performance of every clinic regularly by: Analyzing financial provided by finance team, establishing action plans, relaying action plans and coaching clinic leaders to execute, understand EBITDA calculations, manage labor expense, support education of clinic leaders and incentive approvals.
• Participate in developing budget annually.
• Track regional FOTO performance (quality and patient satisfaction) monthly.
• Responsible for making sure KPI’s are met within all clinics in their districts.

Required Skills & Abilities

• Strong attention to detail
• Ability to build referral sources.
• Comfortable with conflict

Required Credentials

• Graduate of approved Program of Physical Therapy by APTA and CAPTE or related field of study
• 5+ years of progressive therapy practice experience, with at least 5 years in a management role.
• Previous experience in facility or health care management or business school related training.
• Licensure appropriate to governing body of state licensing board.
• Current American Heart Association BLS certification required.
• No previous or current sanctions by federal payors (CMS, Federal Blue Cross, Blue Shield, Champus/Tricare) or other payors inclusive of state workers compensation system.

Compensation & Bonus Structure

• Base Salary: $100,000 - $125,000/year (based on experience and market factors)
• Sign-On Bonus: Up to $10,000 available in select locations!