Description
At Eurostar, we aim to provide passengers with the best travel experience in Europe. Join our dynamic, connected, and multicultural team that shares a common goal: creating an exceptional experience for every traveller.
We are looking for a talented intern to join our Technology & Process Optimisation team in London, focusing on Stations and Onboard Systems. You'll work on concrete tools that directly impact the experience of thousands of travellers.
Job Overview: You'll support, maintain, and evolve systems used in Eurostar stations. Your work will ensure smooth operations, including sales, after-sales, ticket validation, border control, passenger flow monitoring, and disruption management.
Key Responsibilities:
- Collaborate with the Stations Systems team to implement projects and system evolutions in stations
- Participate in project workflow and follow the project lifecycle
- Conduct technical analyses to resolve incidents and propose suitable solutions
- Identify, understand, and escalate risks and problems to key stakeholders
- Contribute to managing and delivering new station application projects and other key applications
- Balance workload among involved suppliers and monitor their availability and performance
- Ensure clear communication between all stakeholders
- Shape the future of Eurostar's station systems, working on key projects related to operational and customer service information systems
Requirements:
- Master's student (or equivalent) in a relevant field, currently enrolled
- Excellent English language skills
- Basic experience in software development and IT environment
- Prior project management experience is a plus
Benefits:
- Free Eurostar tickets
- Discounted tickets for friends and family
- Inclusive cultural environment valuing training and development
Important: This internship will take place in London, and Eurostar will assist with administrative procedures and provide sponsorship for a work visa if needed. The desired start date is January 2027.