Deputy Manager, Agency Events & Fulfillment

Prudential's purpose is to be partners for every life and protectors for every future.

The Deputy Manager, Events & Fulfillment supports the planning, coordination, and delivery of events, campaigns, and fulfillment initiatives to ensure timely, cost-effective, and high-quality execution.

Key Responsibilities

• Support the planning, coordination, and execution of events, roadshows, exhibitions, and fulfillment activities from concept to post-event review.
• Act as second-in-command to lead the Events & Fulfillment team, including task allocation, coaching, and performance support.
• Oversee operational readiness including logistics, vendor management, venue coordination, and material fulfillment.
• Manage budgets, cost tracking, and purchase processes to ensure cost-effective delivery and compliance with financial controls.
• Liaise with internal stakeholders and external partners to align event objectives with business and branding requirements.
• Ensure adherence to service standards, brand guidelines, risk management, and health & safety requirements.
• Lead continuous improvement initiatives by reviewing processes, post-event reports, and implementing best practices.
• Step in to represent the department or act on behalf of the Manager when required, including decision-making and issue escalation.

Qualification and Experience

• 5 years' experience in events, operations, or fulfillment, with at least 2 years in a supervisory role
• Strong project management, vendor management, and stakeholder coordination skills
• Proven ability to manage multiple concurrent events and deadlines
• Budget management and cost control experience
• Calm under pressure, hands-on, and detail-oriented leader