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From the employer's careers site First seen 29 Oct 2026

Associate Director Experience Design

DEPT® Zürich Hybrid senior full-time

The employer hasn't listed a salary.

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Description

This role is part of our Experience & Engineering team in the DACH region. We combine technology and experience design to create emotive yet conversion-focused CX platforms, Apps, Online Shops and Design systems at scale and speed.

As Associate Director, you will lead pitches to win new business in DACH and EMEA and oversee projects for key accounts to develop user-centered experiences that drive measurable growth. Your focus will be on ensuring outstanding design quality to win and retain clients.

Responsibilities

  • Design excellence: As Lead Designer for pitches and key accounts, you’ll set the standard for award-winning design that ensures user, brand, and business requirements are not just met but exceeded.
  • Delivery accountability: You are responsible for the design quality and the successful delivery of your pitch or project team.
  • Teamwork and collaboration: You will work closely with other departments, such as Strategy, UX, Content, and Technology, and be part of international teams across the EMEA region.
  • Thought leadership: You will act as an internal and external voice, showcasing our pioneering work through speaking engagements and industry contributions to build our reputation as a growth innovation company.

Requirements

  • Craft focus: Over 15 years of experience in brand design, experience design (UX/UI), motion design and large-scale design systems.
  • Professional Experience: Proven work history of working in dynamic agency environments, collaborating with international brands, and managing senior stakeholders.
  • Portfolio: Outstanding track record across the entire design value chain.
  • Tech and AI savvy: Not only are you curious about digital trends, AI and new technologies, you are also committed to incorporating relevant innovations into your work.
  • Communication and influence: The ability to translate design visions into compelling presentations that inspire and win over both high-level decision-makers and operational teams.

Benefits

  • Flexible, hybrid working policy (2 days from the office, depending on location);
  • 25 days holiday with the opportunity to take unpaid leave;
  • Flexible health budget and Wellness & personal day.
  • Learning & development budget.
  • Referral bonus program.
  • Occasional breakfast & lunch at the office, Smoothie Tuesday.
  • Stay happy and healthy with a contribution to your health through the OpenUp platform.
  • Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://job-boards.greenhouse.io/dept/jobs/8064405

Apply on DEPT®