Description
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.
Essential Functions
- Manage staff in accordance with organisation’s policies and applicable regulations, including planning, assigning, and directing work, assessing performance, guiding professional development, rewarding and disciplining employees, and addressing employee relations issues.
- Participate in selecting and hiring new employees, ensuring proper onboarding and training.
- Ensure staff have necessary materials, systems access, and training to complete job responsibilities, and provide oversight for training plans and SOP reviews.
- Allocate resources to clinical research projects by assigning staff based on experience and training.
- Manage the quality of staff's clinical work through regular review and evaluation.
- Identify quality risks and issues, creating corrective action plans as needed.
- Ensure staff meet defined workload and quality metrics through regular review and reporting.
- Collaborate with other clinical teams and functional leadership to manage project challenges and achieve customer service goals.
- Participate in organisational quality or process improvement initiatives.
Qualifications
- Bachelor's degree in a scientific discipline or healthcare preferred.
- Prior clinical trial experience, including management or leadership capacity, or equivalent combination of education, training, and experience.
- In-depth knowledge of clinical research regulatory requirements (GCP and ICH guidelines).
- Good leadership, communication, organisational, and problem-solving skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Command of English.
- Ability to establish and maintain effective working relationships.