Description
We deliver secure, scalable, and fully managed cloud-native platform services from Dutch data centers at Tech Hub Private Cloud. Our OpenShift platforms form the foundation for business-critical applications across sectors such as government, healthcare, industry, and vital infrastructure.
As a Site Reliability Engineer, you will be responsible for the reliability, availability, and scalability of our Managed OpenShift platforms. You will combine software engineering, automation, and operational expertise to continuously improve our services. Your focus will be on structurally increasing stability and preventing disruptions, rather than just managing incidents.
Key responsibilities:
- Improve the availability and stability of our OpenShift platforms.
- Define and monitor Service Level Objectives (SLOs) and Error Budgets.
- Conduct reliability reviews and platform health assessments.
- Reduce operational risks and technical debt within the platform.
- Automate management activities using techniques such as GitOps, Terraform, Ansible, Helm, Kubernetes Operators, and CI/CD pipelines.
- Develop and manage observability solutions with tools like Grafana, Loki, Tempo, OpenTelemetry, and the LGTM stack.
- Translate operational data into concrete improvements for our services.
- Take technical lead during complex disruptions and perform Root Cause Analyses.
- Automate solutions for recurring incidents and contribute to Continual Service Improvement.
- Manage OpenShift upgrades, Kubernetes lifecycle management, platform hardening, capacity management, and Disaster Recovery validation.
- Collaborate with security specialists to achieve high standards in security and compliance.
Requirements:
- At least 5 years of experience as a Platform Engineer, DevOps Engineer, or Site Reliability Engineer.
- Demonstrable experience with Kubernetes, preferably Red Hat OpenShift.
- Experience with Infrastructure as Code, GitOps, Terraform, and Ansible.
- Experience with observability platforms and monitoring complex platform environments.
- Knowledge of Linux, networking, and storage within Kubernetes environments.
- HBO or WO level education and good proficiency in Dutch and English.
Nice to have:
- Experience with technologies such as Red Hat Advanced Cluster Management (ACM), Red Hat Advanced Cluster Security (ACS), OpenShift Virtualization, Velero, VMware vSphere, Azure Local, or Bare Metal OpenShift.