Description
We are seeking a Customer and Trading Manager to lead our nightshift team at our Stirling store. As a Customer and Trading Manager, you will be responsible for delivering all replenishment activities across the store, prioritizing deliveries, organizing the warehouse, and replenishing shelves. You will also be responsible for managing a team, ensuring standards are met, and providing excellent customer service.
The role involves leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritize deliveries, organize the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store. Making sure that standards are brilliant come morning so we're ready to serve our customers. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary. Our nightshifts typically run from 22:00 until 08:00.
The successful candidate will be someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. They will have previous line management responsibilities in a fast-paced, operational environment, resilience to deal with both the mental and physical demands of working nights, and provide brilliant customer service and coach a team to do the same.
In terms of benefits, we offer a salary dependent on experience, store size, complexity, and location, alongside a great range of benefits for our managers, including a discount card offering 10% discount off on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount off at Sainsbury's every Friday and Saturday. We also offer an annual bonus scheme, free food and hot drinks provided for colleagues, generous holiday entitlement, maternity and paternity leave, pension matching 4-7.5% of contributions, Sainsbury's share scheme, wellbeing support, colleague networks, Cycle to Work scheme, and special offers on gym memberships, restaurants, holidays, retail vouchers, and more.