Description
As a 3rd year Pharmacy Intern at CVS Health, you will apply your didactic learning from pharmacy school into real-world practice to prepare for a Pharmacist role.
Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to give you hands-on experience and an overview of store, district, and regional operations.
Your responsibilities will include:
- Assisting the pharmacy team to ensure smooth operations and prompt, safe, and accurate prescription filling
- Providing caring service that exceeds patient expectations
- Operating as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Demonstrating empathy and genuine care, and contributing to a safe and inclusive culture
- Completing a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in various areas
Specific tasks will include:
- Living our purpose by following all company SOPs
- Following pharmacy workflow procedures for safe and accurate prescription fulfillment
- Contributing to positive patient experiences and showing empathy and genuine care
- Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history
- Taking telephonic prescriptions and clarifying prescriptions or facilitating medication changes
- Maintaining self-awareness and providing in-the-moment coaching, training, and mentoring
- Completing basic inventory activities
- Contributing to a high-performing team and being receptive to feedback
- Remaining flexible for scheduling and business needs
- Understanding and complying with all relevant laws, regulations, and policies
Where permissible, you may also support immunizations, including:
- Completing additional licensure and training requirements
- Educating patients about vaccines
- Monitoring for and responding to adverse reactions
Required Qualifications:
- Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy
- Possess or in the process of obtaining valid intern and/or technician licensure
Essential Functions:
- Regular and predictable attendance
- Ability to complete required training within designated timeframe
- Attention and focus
- Customer service and team orientation
- Communication skills
- Mathematical reasoning
- Problem resolution
- Physical demands
Preferred Qualifications:
- 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
- Ability to become immunization certified
- Ability to work in home store and across the market
- Proficiency in Microsoft Suite