Description
Join Cisco as a Splunk Solutions Engineer and help redefine how businesses use information in decision-making. As a key advisor for Splunk's innovative offerings, you'll work alongside the sales team, customers, and partners.
Responsibilities:
- Demonstrate and promote Splunk products and services to customers on-site, remotely via webinars, and at field events
- Act as an expert on Splunk technology and applications, providing product feedback to cross-functional teams
- Synthesize information from research and discovery to articulate Splunk's value and recommend targeted solutions based on customer needs and challenges
- Develop and deliver impactful presentations that map the customer journey to Splunk's use case roadmap
- Build positive relationships throughout the sales process, becoming a trusted technical advisor
- Independently manage/lead a team of technical sales professionals (if needed) and collaborate as a key technical advisor for customers
- Handle technical questions and challenges regarding Splunk's technology, features, solutions, and applications
- Develop strong response strategies for RFPs/RFIs, and lead or participate in Proof of Concept/Proof of Value events
- Champion new solutions, knowledge, processes, and tools within the team
- Collaborate with wider teams in UEM on complicated accounts to identify technical risks, mitigate sales and adoption obstacles, and drive overall customer contentment
- Partner with marketing to build impactful content and showcase Splunk in marketing and industry events
Must-Have Qualifications:
- Proficient presales/technical sales experience in a software vendor environment
- Validated results in technical software vendor sales
- Skilled in performing discovery to understand customer goals and challenges, and demonstrating how Splunk's solutions can address them
- Proficient experience responding to all elements of RFIs/RFPs, including positioning Splunk against competition
- Exceptional teamwork skills, responsible for the technology evaluation stage of the sales cycle
- Proficiency in Splunk's overall offerings, able to provide hands-on demonstrations and technical leadership
- Ability to work independently to identify all technical issues of assigned accounts and mitigate issues and risks, ensuring customer's contentment
- Willingness and ability to travel, engaging with partners, prospects, and customers in person as needed
Technical Know-How:
- Security controls within an enterprise environment (e.g. Firewalls, IDPS, Proxies/Load Balancers, WAF, EDR, Cloud Security, Container Security, SAST/DAST, DDoS)
- SIEM, SOAR, TIP technologies
- SOC processes and procedures
- MITRE ATT&CK Framework
- Additional frameworks (e.g. NIST, ISO27001, Cyber Kill Chain)
- Emerging security trends (e.g. AI/ML, Bedrock)
- Understanding of observability platforms
- Drive AI-Powered Observability and Security Solutions: Leverage Splunk's data analytics engine alongside modern AI/ML frameworks to architect, prototype, and scale intelligent monitoring and threat-detection solutions
- Cultivate an AI-Building Mindset: Actively design, test, and iterate on custom AI integrations, automated workflows, and agentic solutions to solve complex enterprise log analysis and data management challenges
- Champion AI Fluency Across Stakeholders: Translate technical AI and machine learning concepts into impactful customer-facing architectures, guiding clients on how to optimize their data pipelines with intelligent automation
Nice-To-Have Qualifications:
- Strong self-motivation and a growth mindset to thrive in a fast-paced, evolving environment
- Excellent communication, presentation, and social skills with the ability to influence and address customer needs
- Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP