Description
Earl's Court Medical Centre has an exciting opportunity for a Medical Receptionist to join our welcoming and forward-thinking Practice team on a part-time basis.
Your normal pattern of working will be Monday - Friday, within the hours of 8am-6:30pm (5 hours per day).
Interested applicants must have primary care and SystmOne experience.
Main Duties of the Job
- Greet and assist patients at the reception desk
- Manage appointments, cancellations, and patient enquiries
- Answer telephone calls and direct queries appropriately
- Process repeat prescription requests
- Support the administrative and clinical team with day-to-day tasks
- Maintain confidentiality and ensure accurate record-keeping
- Process incoming and outgoing patient records
This is a patient-facing role that requires excellent communication skills, attention to detail, and a calm, efficient approach to working in a fast-paced environment.
About Us
Earl's Court Medical Centre is a friendly and supportive GP Practice located in Central/West London, serving a diverse patient population of approximately 6,800 patients. We are committed to delivering high-quality, patient-centred primary care and providing an accessible, safe, and efficient service to our local community.
Our multidisciplinary team includes experienced GPs, Clinical Pharmacists, Practice Nurses, HCAs, and social prescribers, all supported by a skilled administrative and care navigation team. We work collaboratively to provide personalised care, support effective long-term condition management, and improve access to healthcare through innovative systems and online triage.
Benefits
- Competitive salary: £12.71 per hour
- Permanent contract
- Part-time working pattern
Requirements
- Experience of working in a public reception environment
- Experience of Microsoft Office software
- Experience of dealing with the public/patients
- English GCSE Level C or equivalent
- A demonstrable commitment to professional development