# Director, Account Management (Enterprise Sales & Strategic Partnership)

**Company**: Mastercard
**Location**: Taipei
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Taipei-Taiwan/Director--Account-Management_R-274858?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ffc1c11b-f4e

## Description

The Director, Account Management is responsible for overseeing all aspects of the MasterCard relationship with assigned accounts.

This role is ideal for a self-motivated, commercially pragmatic business developer who possesses strong relationship management and influencing skills.

The Director will collaborate closely with both customers and MasterCard cross-functional teams to create and implement impactful payment programs that drive segment penetration and maximize revenues for MasterCard and its banking partners.

**Major Accountabilities**

- Maintain primary responsibility for managing the relationship and profitability of assigned customers across different countries and geographies.

- Oversee all account management and business development activities for assigned customers.

- Design and execute strategic and tactical plans to enhance customer and MasterCard profitability.

- Develop strong working relationships with key influencers at the customer level and within MasterCard support teams.

- Collaborate with MasterCard cross-functional teams to identify new segment and product opportunities, developing bespoke propositions to maximize segment penetration.

- Leverage MasterCard brand sponsorship properties, products, and services to deliver exceptional customer value.

- Handle all administrative and operational matters for the target customer set.

- Manage and develop new and existing products, programs, and services as required.

- Conduct regular customer performance review meetings and occasional business workshops to maintain growth momentum and drive new opportunities.

- Conduct market research and opportunity assessments on new concepts and ideas, evaluating the viability of new products in support of market strategy.

- Provide recommendations for market strategy, profit planning, expense management, and budgeting.

**Experience**

- 12-15 years of experience in business development, account management, product management, or finance.

- Highly self-motivated and results-driven, with a proven track record in driving successful account strategies and experience working in fintech companies.

- Ability to integrate knowledge across disciplines such as sales, product, marketing, finance, operations, and risk.

- Excellent financial acumen with working knowledge of data analysis tools and specialized data sources.

- Competence in handling complex deals and understanding the revenue, cost, and financial impact of business opportunities.

- An outstanding individual contributor with the ambition and willingness to take on the challenge of becoming a team lead.

**Skills**

- Self-driven, organized, and proactive.

- Entrepreneurial and commercially focused.

- Strong impact, influencing, and negotiation skills.

- Excellent relationship management, communication, presentation, and marketing skills.

- Strong storytelling skills and keen sensitivity to identify customer pain points and needs, and translate them into business opportunities.

- Skilled in creating strategic planning decks with market insights to drive business growth.

- Ability to work effectively in small teams, leveraging the skills of colleagues.

## Skills

### Required
- business development
- account management
- product management
- finance
- data analysis
- marketing
- communication
- presentation
- strategic planning

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Taipei-Taiwan/Director--Account-Management_R-274858?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)