# Project Assistant (Case Management)

**Company**: International Organization for Migration (IOM)
**Location**: Santiago, Chile
**Job type**: contract
**Category**: Human Resources
**Industry**: Non-Profit

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23931?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ffbaddf1-55a

## Description

We are seeking a Project Assistant (Case Management) to join our team in Santiago, Chile. The successful candidate will provide support with case management activities, including file integrity, program access, pre-screening, and field team support.

Responsibilities:

- Undertake case management activities in an assigned area or areas

- Assist in the efficient and effective management of migrants/beneficiary case files and medical records

- Support with travel booking, ticket purchasing, and data recording

- Provide transit assistance when needed

- Conduct form fill interviews and complete necessary forms

- Undertake quality assurance checks of files and case data

- Provide regular reports on work being accomplished

- Demonstrate a solid understanding of IOM's programs, including AVR and AVRR

- Maintain confidentiality and integrity of beneficiary and program-related information

- Support in other administrative tasks when required

Qualifications:

- High School Diploma with four years of relevant experience; or Bachelor's degree in a related field with two years of relevant professional experience

- Experience in case management in migrations, ideally with AVR and AVRR Program

- Experience working with migrants, refugees, internally displaced persons, victims of trafficking, and other vulnerable groups

- Prior work experience with international humanitarian organizations, institutions, or non-governmental or governmental organizations in a multicultural environment is an advantage

- Good computer skills; excellent organizational, interpersonal, and teamwork skills; excellent communication and drafting skills

Required Skills:

- Spanish

- Client-oriented

- Communication

- English

- Solution-oriented

- Teamwork

## Skills

### Required
- Spanish
- client-oriented
- communication
- English
- solution-oriented
- teamwork

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Source: [Apply at fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23931?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)