# Manager, Enterprise Implementation - Core

**Company**: Samsara
**Location**: Denver
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $109,480-$165,600 USD
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/samsara/jobs/8360106?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/manager-enterprise-implementation-core-ff6273d5-f27/

## Description

Samsara, a pioneer of the Connected Operations™ Cloud, helps organizations harness Internet of Things (IoT) data to improve their operations.

As the Manager of the Enterprise Implementation Consultants team, you will lead a team of Implementation Consultants who deploy Samsara’s connected operations platform for our largest enterprise accounts.

Responsibilities:

- Manage team performance

- Deliver results across team KPIs and org level OKRs

- Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts

- Partner cross-functionally with Sales, Solutions Engineering, Support, and Customer Success to ensure seamless handoffs

- Coach consultants through complex, multi-site technical implementations

- Identify and implement process-improvement opportunities

- Lead from the front with a willingness to get hands dirty

- Champion, role model, and embed Samsara’s cultural principles

- Hire, develop and lead an inclusive, engaged, and high performing team

Requirements:

- 4+ years of experience managing a services team

- Experience implementing Enterprise accounts or account management programs

- Experience with a customer success CRM such as Gainsight and/or PSA tool

- Solutions-oriented with strong problem-solving skills

- Comfort in a fast-paced, change-heavy environment

- Strong bias for action, the ability to think big, with insistence on high standards

- Project/program management experience (PMP or similar) a plus

- Bachelor’s degree from a 4-year institution

Compensation:

- Annual Base Salary: $109,480-$165,600 USD

Benefits:

- Flexible, employee-led remote model

- Professional development stipend

- Comprehensive health and parental leave plans

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## Skills

### Required
- IoT
- Implementation
- Project Management
- Customer Success
- CRM

### Nice to have
- Gainsight
- PSA tool
- PMP

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/samsara/jobs/8360106?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)