# Customer Service and Logistics Manager

**Company**: Red Bull
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Beverages

**Apply**: https://jobs.redbull.com/int-en/panama-city-customer-service-manager-ref31637b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ff4ed97d-ef3

## Description

We are seeking a highly skilled Customer Service and Logistics Manager to lead our logistics and customer service operations in Panama. As a Customer Service and Logistics Manager, you will be responsible for managing the supply chain from service partners to end customers on a national basis, providing a single point of contact for customers regarding finished goods and visibility items.

Key responsibilities include:

- Managing and optimizing logistics capacities and resources

- Developing and maintaining customer collaboration programs

- Ensuring top-quality products and compliance with regulations

- Reviewing and improving logistical networks and processes

- Leading and developing a high-performing logistics and customer service team

Requirements:

- Master's degree in Industrial Management, Engineering, Business Administration, or equivalent

- At least 5 years of experience in Operations, Planning, Logistics, and Customer Service in a multinational environment

- Deep understanding of the logistics market and experience managing multiple logistics providers

- Strong negotiation, project management, and team leadership skills

- Proficiency in MS Office, Power Apps, Power BI, SQL, and IA tools

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary.

## Skills

### Required
- logistics management
- customer service
- supply chain management
- team leadership
- project management

### Nice to have
- SAP 4HANNA
- SAC
- SAP BI
- ODOO
- Power Apps
- Power BI
- SQL
- IA tools

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Source: [Apply at jobs.redbull.com](https://jobs.redbull.com/int-en/panama-city-customer-service-manager-ref31637b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)